Carole Knight
Makro
Account Manager
Being the
Account Manager for the Makro Group at Access Point, I had a great opportunity to visit
five stores in November.
What a
treat to be chauffeur driven by the Director of Access Point David
Robertshaw! He took me to
visit Makro Reading, North Acton, Enfield, Ipswich and Norwich. We were well looked after and spoiled
with lunches from all the lovely Store Managers. It was great to see and meet
them all and to finally put a face to the names I speak with all the
time. We chatted about how
they would like to see more revenue for their stores and the different options
I could work with.
Actually visiting the stores and
seeing them in the true “light of day” gave me a much better prospective of
each store.
Being on
site gave me the opportunity to arrange and meet with new customers who want to
use the Makro facilities for various reasons including to store cars, HGV
training, motorbike training, car washing and even a film production team using
the car park for all their trailers and catering vehicles whilst shooting a new
film called ‘Pride’ near the Makro Store – shame we didn’t have time to take
advantage of the offer to visit the set and meet the stars…………booo David
Robertshaw!!!
After a
very exhausting first day starting 7am and finishing a 7pm we eventually booked
into the Marriot Hotel for a very well deserved vodka, dinner and a few red
wines, I was even asked to choose and enjoyed a lovely Rioja. No expense spared and I was well
looked after by the boss!
Our final
day was to visit Ipswich and Norwich – two stores so far out of the way. But my chauffeur persevered and
continued the driving, he even offered to change the sports and news programme
(the only station he listens to) to BBC2 to help the journey along. I was told at the beginning of the
trip that no way would he change the radio, but I think even David got fed up
with my nattering and changed to BBC2 to shut me up!
Overall
my road trip was very successful. My
two meetings with potential new customers resulted in them signing up to use
the Makro Car Park facilities.
It’s
always a joy to meet my Store Managers and put names to voices….I’m already
looking forward to the next road trip!
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